😵 How to Recognize a KNKY Charge on Your Bank Statement? – KNKY

If you see a charge on your bank statement and are unsure whether it's from KNKY, here’s how you can confirm:

🔍 Look for the Bank Descriptor

When you make a purchase (e.g., a subscription, tips, or paid messages) on KNKY, the charge will appear with a discreet billing descriptor. You might see:

SOCIAL COMMERCE
SOCIAL COMMERCE LONDON
SOCIAL COMMERCE LTD
Or a similar variation, depending on your bank

You may also see the charge labeled as:

"BETALING DEBIT MASTERCARD SOCIAL COMMERCE" (for Dutch/Belgian users)
Followed by numbers like:
LONDON : 5169 XXXX XXXX XXXX - XXXXXX

📍 Where is “SOCIAL COMMERCE” From?

“SOCIAL COMMERCE” is the legal business name behind the KNKY platform. All KNKY payments are processed under this name to ensure privacy and discretion.

💳 What Does the Charge Amount Tell You?

Compare the amount with your recent activity on KNKY:

Did you recently subscribe to a creator?
Did you send a tip, unlock a message, or buy content?
Is the charge the same as what you saw on your KNKY checkout screen?

If yes, the charge is most likely from KNKY.

🕵️‍♀️ Still Unsure? Here’s What You Can Do:

If you're not sure whether the charge is from KNKY:

Log in to your KNKY account and review your purchase history in Wallet.
Check the date of the charge and match it with your KNKY activity.
If you still don’t recognize it, email our support team at usersupport@knky.co with:
- A screenshot of the charge
- The last 4 digits of the card used
- The date and amount

We’ll help you identify the charge quickly.